Client Service

Client relationships are the lifeblood of our business. Not only is it the reason our law firm exists, but it is the way in which we expand our business, are engaged by new clients, and develop new referral relationships.

Our mantra is that we will do what it takes to “get it done” – whether we are involved in multi-jurisdiction class action lawsuits, complex global infrastructure financings or tough M&A negotiations on behalf of a Fortune 500 retailer. For those we represent, we treat their challenges and opportunities as if they were our own.

Our service delivery model is grounded in the following client service principles:

Responsiveness: We listen, seek feedback, adapt – and react. 

Investment: We invest in our client relationships.

Initiative: We anticipate client needs and strive “to see around corners” on their behalf.

Accessibility: We are available to clients when and where they need us.

Communication: We are committed to a “no surprises” approach and mentality. 

Teamwork: We are collaborative, both within our own – and our clients’ – organizations.

Value: We take a cost-effective and cost-efficient approach to matter management.

Commitment: We strive to advance diversity and inclusion by partnering with our clients to provide opportunities for talented individuals of all backgrounds.